Are you searching for the best flight company? You’re not alone. According to Skytrax, every passenger researches a flight company before booking with them. You might have seen an airline with a long list of passengers waiting for a flight while another flight takes off half-empty, both with the same destination. Popularity determines a flight company’s success. Competition for passengers is very stiff amongst flight companies—slight mistakes can lead to catastrophic losses. That is the reason why flight companies aim to provide the best treatment to all of their passengers while on-board.

In the battle for passengers and popularity, flight companies have devised various ways to entice and retain customers. As a result, it’s sometimes hard for an individual passenger to obtain a clear picture of the airline as a whole. There are organizations which analyze customer satisfaction overall and then rank flight companies according to the data. Passengers can then use this information when deciding which flight company to use. They also keep the information up to date by regularly leaving reviews for every flight they take.

Below is a list of the current top ten flight companies in the world according to Skytrax. Skytrax is the most reliable source of air travel reviews because its core business is simply airline analysis. Skytrax uses parameters such as operational safety, investment rating, profitability, fleet age, and passenger reviews to formulate the list of the best flight companies each year.

Singapore Airlines

This year, the number one spot comes as a surprise. For the last five years, Air New Zealand has dominated the skies as the top-rated airline company. However, Singapore Airlines has overtaken then this year, tremendously improving from position three to one. By the look of things, Singapore Airlines is determined to hold onto its first-place slot as the best flight company for many years to come.

What made Singapore Airlines emerge as the best overall last year?

    • Aggressive fleet revitalization
    • Added Airbus A350s and Boeing 787-10s
    • Introduced new long-haul destinations

Qatar Airways

Qatar Airways is one of the fastest-growing airlines in the world. It is hard to imagine that just twenty years ago, this airline was a small local carrier. How it changed so rapidly from a small carrier to one of the best airlines in the world baffles many. The reason why it has remained near the top of the list of the best flight companies for so long is due to its innovations and effective passenger treatment. Qatar Airways boasts Qsuite technology for its business class seats: patented innovation which cannot be found on any other airline.

ANA All Nippon Airways

ANA All Nippon Airways is the largest airline in Japan. It was founded in 1952, so the airline has a firm standing and reputation in Asian countries. It has over 80 international flights and over 100 local flights. This airline is famous for its flight club which has over 29 million members. Also, ANA All Nippon Airways has the most significant number of Boeing 787s worldwide.


According to Skytrax, Emirates is among the top-ten best flight companies globally notably because of its top-notch inflight entertainment. It also has some of the best aeroplane seats in the world. Passengers report the best comfort, excellent customer care and captivating entertainment when aboard Emirates flights.

Eva Air

Eva Air is a relatively new flight company, but it is determined to be a global leader as far as flight entertainment and comfort are concerned. Customers report excellent seat comfort and staff service. It is one of the few airlines with a 5-star rating in Asia.

Cathy Pacific Airways

Cathy Pacific Airways is a Hong Kong-based flight company which offers flights to more than 200 destinations, mostly in Asia. It also flies to Africa, America and Europe. It has over 200 aircrafts.


Lufthansa is the largest European airline since it collaborated with Swiss Airlines, German Wings and Austrian Airlines. It has a fleet of 20 jumbo jets, making it the airline with the most significant number of jumbos in the world. On a side note, this airline is the largest purchaser of caviar in the whole world—you can therefore expect a lot of caviar while on board a Lufthansa flight.

Hainan Airlines

Hainan Airlines is another 5-star Skytrax award winner. It is in eighth position of the best flight companies in the world mainly because of the quality of services offered and high safety standards. Hainan Airlines is the most loved airline in China. Its inflight entertainment is very innovative, with occasional concerts performed at 30,000 feet above sea level. This company was the first to go green in China, and even today, some Hainan Airlines planes use Bio Fuel.

Garuda Indonesia

Although Garuda Indonesia was once banned from landing in Europe due to new safety regulations, the embargo was lifted in 2009 when it was found to be safe. In 2010, Garuda Indonesia was recognized as the most improved airline in the world. This airline seems to be determined to remain among the best airlines companies in the world. It is now a proud 4-star rated airline.

Thai Airways

Thai Airways was formed in 1988 and is the flag carrier in Thailand. It just made it into the top ten air flight companies in the world, which is a significant improvement for a relatively new airline from Thailand. Although its aircrafts are relatively old, this airline’s entertainment is so captivating that you might not register the short legroom. Thai Airways is a flight company with a bright future due to the growing number of tourists wishing to visit Thailand from every corner of the world.


Passengers are the most trusted promoters of any airline—everybody reads airline reviews before deciding to book any flight. Flight companies are in overdrive trying to improve their flights to attract new customers and retain loyal ones. This competition has made it hard for passengers to know which airline to use. Luckily, there are organizations such as Skytrax dedicated to analyzing the experiences passengers have when aboard these flights. Such organizations have made it possible to formulate a list of the best airlines companies above. Hopefully this helps you to make an informed choice when choosing which flight to book.